Brumsky Billiards
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About Billiards.com
Billiards.com is an established online retailer and supplier of billiards-related products based in Portland, Oregon. They specialize in offering a wide range of billiard supplies including pool cues, cue tips and extensions, billiard balls, performance shafts, chalk, gloves, training materials, and more. The company started out of a passion for the sport and aims to provide customers with high-quality products at competitive prices, along with personal and professional customer service.
Key Features and Policies
- A 30-day satisfaction guarantee allowing customers to return products in original, unused condition for a full refund or exchange, with some exceptions like specially ordered or engraved cues.
- A 30-day price protection and price match policy against authorized US dealers to ensure customers get the best price, with certain exclusions such as Amazon or third-party sellers.
- Free ground shipping on orders over $75 within the continental US, with some exceptions for oversized items that require freight shipping at extra cost.
- Hand inspection of every cue before shipment to ensure high standards of quality.
- Customer support available by phone and email with prompt responses and help regarding purchases, orders, and product guidance.
Reputation and Service
The company is well-regarded for reliability and legitimacy, with positive feedback from customers and users, including authorized dealer status for major brands and a local physical presence. They ship promptly, often same-day for in-stock items ordered before 2 pm PST on weekdays. Billiards.com also provides an online library of articles and guides to help customers make informed decisions and improve their billiards game.
Community Support
Additionally, they provide standardized billiards rules and a glossary of terms on their site to support the billiards community.
Summary
In summary, Billiards.com is a reputable, customer-focused billiards supplier offering a comprehensive range of high-quality pool and billiards equipment with good service policies and strong support for their customers.
